About us
In August 2025, Common Sense Technologies changed ownership from Arthur Bruno, who owned the business for 22 years, providing vital cellular phone and internet services to Eureka Springs and the surrounding area, to Charissa Litherland.
The Common Sense Technologies mission has not changed. Our mission is to provide the technology and technical support that enables our customers to create and nurture connections with their families, friends, and the world around them.
Common Sense Technologies sells Verizon mobile phones and plans, phone accessories, and cellular home internet. Over the next few months, we will be adding mobile phone and laptop repair services, and we are exploring selling security systems and smart home solutions. Please contact us for custom quotes on entertainment systems or other technology solutions.
Our team
Charissa Litherland
As the new owner of Common Sense Technologies, I’m thrilled to continue Arthur’s legacy of personal, local support and service! Please drop by or contact me at charissa@commonsenseeureka.com with any questions, suggestions or just to say hello.
My work history includes 10 years of experience in the telecommunications industry, working with MCI Worldcom, Nextel, Sprint, and others, doing training, strategic management, problem resolution, business change, and process improvement. I also have significant experience in aligning technology to a business strategy to ensure businesses are leveraging technology to support and achieve business goals.
After 15 years living overseas in both the United Kingdom and the United Arab Emirates, I moved to Eureka Springs in July 2019 with my husband Mark and daughter Zoe. We absolutely love it this quirky small town nestled in the Ozark Mountains and surrounded by nature. And I’m very excited to acquire a business that provides such a valuable service to the community.
Dustin Whittemore
I’ve been here at Common Sense Technologies since April 2017.
I’ve been a martial artist since November 9th 2006. It was a very big day of my life, so I’ll always remember that date! By taking multiple arts at once, I’m proud to say I’ve earned two third-degree and four second-degree black belt rankings. (The rankings go up to tenth degree. I’ve still got work to do!)
Through the martial arts meditations, I’ve learned self-confidence as well as self-control. I love technology, but I know many people find it frustrating, and when that happens in the store, I don’t take it personally. Instead, I try to find common ground and compassion for their situation, helping them understand the problem and how to fix it. Arthur calls it my “Zen approach”!
I live here in Eureka Springs, and I have two kids.
Destre Washington
As the newest member of the Common Sense Technologies team, I’m excited to learn more about mobile phones and cellular internet.
I moved to Eureka Springs from Jonesboro in 2024, and learned about the opportunity at Common Sense from Dustin as I’m one of his jujitsu students. I also practice European sword arts.
My other hobbies include cooking, brewing and tinkering with technology.